We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, in accordance with the United Kingdom's data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using our website, you consent to the collection and use of your personal information as outlined in this Privacy Policy.
We collect and process personal data for a variety of purposes, including:
Personal Information: When you interact with our website, we may ask for your name, email address, phone number, or payment information, depending on the services you use.
Usage Data: We automatically collect certain information about your device and how you use our website, such as your IP address, browser type, operating system, pages viewed, and time spent on our site.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your user experience and analyze how our website is used. You can control cookie settings through your browser, but please note that disabling cookies may limit some functionalities of the website.
We may use your personal data for the following purposes:
To provide and manage the services offered on our website
To process transactions or payments you make
To respond to inquiries, requests, or customer support issues
To improve and personalise your experience on our website
To send marketing communications or newsletters, if you have not opted-out to receiving them
To comply with legal obligations, including preventing fraud or illegal activities
To notify you about changes to our services or website
Under the UK GDPR, we rely on the following legal bases to process your personal data:
Consent: Where we have obtained your consent, such as when you subscribe to our newsletters or provide information through forms.
Contractual Necessity: To fulfill a contract, for example, processing payments or providing services that you have requested.
Legal Obligation: To comply with our legal obligations, such as retaining records for tax purposes.
Legitimate Interests: Where necessary for our legitimate interests or those of a third party, provided this does not override your fundamental rights and freedoms.
We do not sell or rent your personal information. We may, however, share your data in the following circumstances:
Service Providers: We may share your data with trusted third-party companies that provide services on our behalf (e.g., payment processors, website hosting, marketing, or analytics services). These third parties are required to protect your data in line with our instructions and applicable laws.
Legal Requirements: We may disclose your data if required to do so by law or to protect our rights, property, or safety, or that of our users or others.
Under the UK GDPR, you have the following rights concerning your personal data:
Right to Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can request that we correct any inaccurate or incomplete personal data we hold about you.
Right to Erasure: You can request that we delete your personal data, subject to certain conditions.
Right to Restrict Processing: You can request that we limit how we process your personal data under certain circumstances.
Right to Object: You can object to the processing of your data for direct marketing purposes or where we process your data based on legitimate interests.
Right to Data Portability: You can request a copy of your personal data in a commonly used and machine-readable format, which you can transfer to another data controller.
If you wish to exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.
We take the security of your personal data seriously and implement appropriate technical and organisational measures to safeguard it. However, no method of data transmission or storage is 100% secure, and we cannot guarantee the absolute security of your data.
I will only retain your personal data for as long as reasonably necessary to fulfill the purposes for which I collected it, including for the purposes of satisfying any legal, regulatory, insurance, tax, accounting or reporting requirements. I may retain your personal data for a longer period in the event of a complaint or if unreasonably believe there is a prospect of a dispute in respect to my relationship with you.
To determine the appropriate retention period for personal data, I consider the amount, nature and sensitivity of the personal data, the potential risk of harm from un authorised use or disclosure of your personal data, the purposes for which I process your personal data and whether I can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
By law I have to keep basic information about my clients customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being clients.
Our website may contain links to third-party websites. Please be aware that we are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any third-party websites you visit.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the "Last updated" date will be revised.
If you have any questions about this Privacy Policy or wish to exercise any of your data protection rights, please contact us:
Address: 116 Duke Street, Liverpool L1 5JW